Where is everything? Templates, colors, section names, export, sharing, account

This page is sorted by what you want to do. The dashboard and editor now come in two versions — the new interface (rolling out in stages) and the classic one. Both have the same features and edit the same resume; only the buttons are in different places. Each item below gives the classic location first; where the new version differs, a New version line follows with the desktop and phone locations.

Which version am I using?

New editor on desktop: one top bar with the resume name, Undo / Redo and ⋯ on the left, and the template button, Aa Style, AI Tools, Share and Export on the right. Sections are listed down the left, and the middle shows one section at a time.
New editor on a phone or narrow screen: the resume name and template button at the top, a strip of sections you can swipe, and AI Tools, Preview and Export PDF along the bottom.
New dashboard: on desktop the top bar has Resumes, Job tracker, Mock interview, My shares and Tools; on a phone there are four tabs at the bottom: Resumes, Jobs, Interview and Me.
Anything else is the classic version: on desktop the toolbar sits at the top of the editing area, with Current template and the Typography panel inside it; on a phone some tools are inside the AI button and Preview and export.

For switching between versions and who can see the switch, see How do I switch between the new and classic version?

Templates, colors and fonts

Switch template: the Current template button below the editing area, or Ctrl + K / ⌘ + K on desktop. Switching only changes the layout and colors; your content stays. In the template window you can search by name, style or role, and the Current: … button below the search box jumps back to the template you're using. Templates marked PRO can be edited and previewed on a free account, but exporting them as a PDF needs Pro (see How are AI credits and export credits counted?).
- New version: on desktop click Current template … ▾ in the top bar (Pick a template if none is applied yet). The template panel opens on the left with the preview still visible on the right; click the button again to close it, and Ctrl + K still works. The panel has a search box and Featured, New, Free and All tabs, and the thumbnails show your own resume. Hover a template and click Use to apply it or Preview for a large view; undo if you change your mind. On a phone tap the template button at the top (it shows the template name), or Template at the bottom of the Preview screen: tapping a template tries it on in the preview behind, Use this one applies it, and Cancel goes back to the original. On a phone, drag the panel up (or tap the bar at its top) to see more templates at once; it drops back to half height when you tap a template so you can see the result. Search is the magnifier at the panel's top right.
The Typography panel in the new version: everything below that lives in the Typography panel is, on the new desktop editor, in the panel that opens from Aa Style in the top bar — same options, plus Reset to template default (resets all styling at once) and the current page count at the bottom. On the new phone editor tap Preview at the bottom, then Style at the bottom of the preview: it lists theme color, font, font size, line height, section spacing, side margins, top & bottom margins and the page count; tap More settings for the rest (quick spacing, resume QR code, hide template ornaments and so on).
Change the heading color / theme color: Typography panel → Theme color, or Custom color. Section headings follow the theme color. After you change it, a Reset to template default icon appears next to Theme color to bring back the template's original color.
Font, font size, line height, section spacing: all in the Typography panel. Quick spacing switches the whole resume between compact, standard and comfortable. Click the number next to font size, line height or section spacing to type an exact value, or use − / + to fine-tune (↑ / ↓ work inside the box too; hold Shift to jump 10 steps). Once you've changed a value, a Reset to template default icon appears next to it. Ranges: font size 75%–130%, line height 1.15–2.0, section spacing 4–48px. The serif font needs Pro.
Page margins: Typography panel → Side margins / Top & bottom margins, 20–64px (default 40px). They apply to the preview, PDF export and share page; Word export keeps Word's own standard margins.
Remove the year tag, number, stamp or watermark from the header: Typography → turn on Hide template ornaments. The switch only appears on templates that have ornaments; if you don't see it, the current template has none.
Content runs past one page: Typography → Fit it onto one page tightens line height and spacing automatically; Undo takes you back in one step. If it's still a little over, reduce Top & bottom margins. If even the tightest spacing can't fit one page, the layout stays as it was and you'll see a note. Then you'll need to trim some content.
- New version: on desktop the same Fit it onto one page is in the Aa Style panel; on a phone it's Fit to 1 page at the bottom of the Preview screen (also at the bottom of the Style panel).
Add a photo: the English site has no photo upload, and its template gallery only lists layouts that look complete without one. Most US, UK and Canadian employers expect resumes without a photo, and the resume check gives the same advice.

Content for the infographic templates (skill tags, results, pitch, QR code)

Six templates — Skill Heatmap, Career Metro, Pitch Cover, To-Scale Timeline, Impact Dashboard and Competency Radar — draw your experience as charts. Here is what each chart needs; when there isn't enough, the template falls back to a normal layout instead of showing an empty chart:

Skill tags: below the description of each work, project, education, campus, volunteer or training entry, click + Skill tags. Press Enter or a comma to add a tag, up to 12 per entry. Suggest offers skills you listed in your Skills section that also appear in this entry's description; pick them one by one or Accept all. Skill Heatmap needs at least 2 dated entries with tags.
Quantified results: + Quantified results below work and project entries, up to 3 per entry, each with a Value and a Description (e.g. +4.2pp / Quarterly retention), plus an optional Show percentage. Only Impact Dashboard turns them into result cards; the big numbers at the top come from Highlights wall · quantified results in Basic Info.
Highlights wall (the big numbers at the top of the resume): Highlights wall · quantified results in the Basic Info card. Each row has a value and a description, up to 5 rows; delete a row with the Delete button on its right, and once all rows are gone nothing shows at the top. Only templates that display these numbers show this field. Sample resumes come with sample numbers, so replace them with your own or delete them.
Positioning statement: after applying Pitch Cover, the Basic Info card shows Positioning statement and Subtitle; wrap one phrase in double asterisks to highlight it. Write my pitch drafts it with AI and uses 1 AI credit.
Competency profile: after applying Competency Radar, the Basic Info card shows Competency profile: name each dimension and click a score from 1 to 5; the radar needs at least 3 named dimensions. Generate from skills adds your Skills section categories. The chart is labelled as self-rated.
Resume QR code: Typography → Resume QR code → turn on Show QR code (free); it works on every template. The link can be your Personal website, LinkedIn, an Existing share link or a Custom link. The code is printed at the top right of page 1. If you pick a share link, watch its expiry date: once it expires or is deleted, exported PDFs leave the code out. Word export shows the link as a line of text instead.
Career Metro and To-Scale Timeline need nothing extra — they are built from each entry's dates. Formats like "Jul 2023 – Present" or "2020.09 – 2023.06" work best; an entry dated something like "last summer" is left off the chart but still appears in the resume.

Sections: rename, add, reorder, delete

Rename "Work Experience" to "Internships": click the title at the top of the section card and type the new name. Common alternatives are listed underneath; pick one, or clear the field to restore the default.
Add a section: the Add section button. Awards, certifications, campus experience, portfolio, languages and interests are all in there.
- New version: on desktop, Add section at the bottom of the section list on the left (also below the last section in the middle); on a phone, tap the list icon at the right end of the section strip to open Sections, where Add section is at the bottom.
Reorder sections: drag the handle on the section card, or use Move section up / Move section down.
- New version: on desktop hold the ⋮⋮ handle on the right of a section in the left list and drag it; on a phone open Sections and hold the ⋮⋮ handle on a row to drag it.
The new version shows one section at a time: switch with the list on the left (the strip at the top on a phone) and use Next: … at the bottom to move on. After Add section, the editor jumps straight to the new section. To scroll through everything like the classic editor, click Full page above the section list on the left on desktop (One section switches back), or Edit all on one page in Sections on a phone (Edit one section at a time switches back).
Completeness in the new version checks whether each section has the basics, not how good the writing is. Basic info needs your name, phone and email; the summary needs a few sentences; work and project entries need a name and a description (work entries also need dates); education needs a school. A resume with no education or no experience at all also counts as unfinished. To do marks sections that aren't there yet, and each item after Still missing: under Completeness takes you to it. At 100% you get All filled in. Run a health check before you apply: the health check is what judges the writing.
One entry inside a section: each entry has Move up, Move down, Duplicate this entry and Remove this entry.
Delete a whole section: click delete, then Confirm delete.

Basic Info: fields and labels

Hide a field (years of experience, location and so on): clear it. Empty fields never appear on the resume. The job-preference group can be collapsed as a whole.
Switch headings and field labels to another language: the Field Language dropdown in the Basic Info card. It changes labels like "Work Experience" and "Education" only, not your content; use Translate for content.

AI tools

Rewrite one description: the AI Rewrite button on the toolbar of each description field.
Summary: Write it with AI next to the Summary field in the Basic Info card. In the new phone editor, while you're on Basic Info, the AI Tools panel also starts with Write my summary with AI.
Translate, JD Match, Check, Interview: on desktop they are the second toolbar row (Translate, JD Match, Check, Interview). On a phone tap AI; the menu lists Translate resume, JD Match, Health Check and Mock Interview.
- New version: AI Tools ▾ in the top bar on desktop, AI Tools at the bottom on a phone. Both list JD Match, Health Check, Translate resume, Mock Interview and Cover letter; on a phone the panel also shows how many AI uses you have left this month.
Keep a copy before translating: the translation window has a Back up button. It duplicates the resume to your dashboard first, so the original survives the translation.
- New version: the translation window has a Back up the original first checkbox; tick it and click Translate, and a copy is saved to your dashboard first. If you've reached your resume limit the box is greyed out.
Free tool pages (no account needed): the resume check at /check, the cover letter generator at /cover-letter and the JD Match overview at /jd-match, all linked from the AI Tools menu at the top of the home page and from the footer. The home page's Four things AI does for you section also links to the health check and JD Match. On the new dashboard they're also under Tools in the top bar on desktop, or Me → Career guides · Tools on a phone.

Undo, shortcuts, saving

Undo / Redo: the toolbar buttons, or Ctrl + Z / Ctrl + Shift + Z. Phones only have Undo.
- New version: on desktop the two arrows next to the resume name in the top bar; on a phone tap ⋯ at the top, and Undo / Redo are the first row.
Shortcut list: desktop More (···) → Shortcuts, or press Ctrl + /. New version on desktop: ⋯ in the top bar → Shortcuts.
Saving: automatic while you're signed in; the status shows at the top of the editor. Ctrl + S saves immediately. If the same resume was also changed in another window, the status shows Conflict; click it to choose Load latest or Keep my version. In the new phone editor the status sits under the resume name: a small green dot and Saved normally, and the same place to tap when there's a conflict.
The status shows "Not saved to this account": this resume isn't in the account you're signed in to now. Usually you signed in again, switched accounts or created a new account while editing, or the resume was deleted elsewhere. Click it and choose Save to current account to save what's on the page as a new resume in this account, or Back to dashboard to discard it. If your account has reached its resume limit, it's saved as a draft (doesn't use a slot) that you can later save as a regular resume or use to replace an existing one.
Go back to earlier content: desktop More (···) → Version history; on a phone it's in the AI menu (new version: ⋯ in the top bar → Version history, on desktop and phone). Resumes in your account keep the latest 20 versions; work done while signed out keeps the last 3 under Drafts on this computer, and our server keeps the latest one for 14 days and saves it to your account when you sign in on the same device.
Resumes marked "Draft": saved automatically when your slots were full. They don't use a slot and can't be exported, shared or tailored to a job. Open one and use Save as regular resume or Replace an existing resume at the top of the editor. In the new version they're in the This is a draft banner at the top of the form, and the new phone dashboard marks the row with Draft after the date.

Export PDF: desktop Export PDF at the top, or Ctrl + E; on a phone Preview and export → Export PDF.
- New version: on desktop Export ▾ in the top bar → Export PDF (Ctrl + E still works); on a phone Export PDF at the bottom.
Export Word: the Word button on the desktop toolbar. There is no Word button on phones; use a computer.
- New version: on desktop Export ▾ → Export Word. The new phone editor can export Word too: tap Preview at the bottom, then Export ▾ at the top right → Export Word.
Find a file you already exported: desktop More (···) → Export history; on a phone it's in the AI menu. PDF and Word files from the last 7 days can be downloaded again.
- New version: on desktop ⋯ in the top bar → Export history, also in the Export ▾ menu; on a phone ⋯ at the top → Export history, or Preview → Export ▾ at the top right → Export history.
Create a share link: desktop Share; on a phone Shareable link in the AI menu. Pick how long the link lasts and click Generate link; it's copied automatically. Free accounts can pick 7 days, Pro up to a year.
- New version: on desktop Share in the top bar; on a phone tap Preview at the bottom, and Share is at the top of the preview.
Manage links you've created: My shares above the resume list on the dashboard shows views, and lets you copy or delete each link. New version: My shares in the dashboard top bar on desktop; Me → My shares on a phone.

Dashboard

New or imported resume: New resume → write it with AI, start from a template, start from blank, upload a PDF, or paste resume text. Word files can't be uploaded directly yet: save the Word file as PDF first, or copy the text and paste it.
- New version: on desktop New resume next to My resumes; on a phone New resume next to All resumes opens the same five options from the bottom. With no resumes yet, the page lists the starting points directly, with None of these? Start from scratch underneath; on a phone you can also pick Or start from an example (job switch or career change).
Pick up where you left off (new version): the card at the top of the dashboard shows the resume you edited in the last 14 days. On desktop it has a thumbnail, completeness and what's still missing, with Continue editing and four buttons on the right (Export PDF, Share, JD Match, Health Check) that open that feature in the editor, plus a job tracker reminder underneath; on a phone it shows a thumbnail, the template, two unfinished items and Continue editing. Hide folds the card away.
Rename, duplicate or delete a resume: the ··· on the resume card. Use Select to handle several at once.
- New version: on desktop it's still the ··· on the card, with Select next to All resumes; on a phone it's the ⋯ on the right of each row (rename, duplicate, delete), and Select is at the bottom of the list — tick resumes, then Move to trash at the bottom.
Deleted by mistake: deleted resumes go to Trash and can be restored for 30 days with Restore; there's also an Undo prompt right after deleting. New version: Trash is next to All resumes on desktop and at the bottom of the list on a phone.
Credits: the credits card at the top of the dashboard; Details, or My credits in the account menu, lists every change.
- New version: on desktop the line under My resumes (My credits: AI, exports and interviews left; Details for the history, Get more to buy); on a phone tap Me at the bottom — the member card at the top shows AI, export and mock-interview credits, and Usage details lists every change.
- The history page is called Usage details (same in both versions): the Expires column shows when the batch each entry belongs to runs out (Never for permanent credits); next to the title are Invite friends for rewards and Renew Pro (Upgrade to Pro on the free plan).
Application tracker, mock interview, cover letter: the tool cards on the dashboard. New version: on desktop Job tracker and Mock interview in the top bar, with a job tracker reminder in the corner of the Pick up where you left off card; on a phone the Jobs and Interview tabs at the bottom, and the cover letter generator under Me → Career guides · Tools.
What's new: the changelog link at the top of the dashboard shows a red dot when there's something new. New version: top bar on desktop (on narrow windows such as an iPad held upright it doesn't fit, so open the /changelog page directly); Me → What's new on a phone. Announcements: the bell in the top bar on desktop, Announcements at the top of Me on a phone (a red dot on Me means something unread).

Account and membership

The account menu is in the top-right corner of the dashboard and the editor: My credits, Change password, Link an email (only if the account has none), Invite friends for rewards, Help Center, Support (shown in gold for Pro accounts), Upgrade to Pro, Delete account, Sign out.

In the new desktop version the account menu is in the same top-right corner with the same items. On the new phone dashboard tap Me at the bottom: it's the same menu, with a member card on top (credits, Upgrade to Pro / Renew Pro, Usage details) and a Dark mode switch at the bottom. The new phone editor has no account menu; go back to the dashboard and tap Me. Wherever this page says "account menu → …", on the new phone version it's under Me.

Change password: dashboard account menu → Change password (or Set password if you signed up with Google or an email code).
Invite friends: account menu → Invite friends for rewards; your personal link is inside.
Buy, renew or cancel Pro: account menu → Upgrade to Pro / Renew Pro, or the pricing page at /pricing. Pro subscribers manage or cancel the subscription from the dashboard ··· → Manage subscription; in the new version it's at the bottom of the My credits card on desktop, or on the member card under Me on a phone.
Find your order: the receipt email from our payment provider, or the Manage subscription portal.
Delete your account: account menu → Delete account. After confirming with an email code there's a 7-day grace period in which you can cancel. Cancel any Pro subscription first. See How do I delete my account?.
Dark mode: the theme icon in the top-right corner cycles light, dark and system. New phone version: the Dark mode switch at the bottom of Me on the dashboard, or ⋯ → Dark mode in the editor.
Support: "Support" in the account menu, the card at the top of the Help Center (/help), the bottom of every help article, or the upgrade dialog. Sign-in required, no AI credits used; common questions are answered instantly, and refunds and billing problems go to a human via the headset icon at the top right ("Talk to a human"; Pro handled first). Bug reports and suggestions live there too. You can attach up to 3 screenshots (JPG, PNG or WEBP) to a ticket: click Add screenshot or paste one into the message box.
Ticket replies and follow-ups: My tickets at the top of the Support panel. Once we've replied, expand the ticket and click Follow up to continue the conversation (a screenshot on its own is fine) instead of opening a new ticket; for replies older than 30 days, please open a new ticket.
A "code not arriving" request you sent before signing in: it appears under My tickets once you sign in in the same browser (within 30 days; a different browser or cleared browser data won't show it). See "Not receiving the sign-in code email?".

FAQ

How do I rename "Work Experience" to "Internships"?

Click the section title at the top of the card and type the new name, or pick one of the suggestions underneath.

How do I remove the number or year tag in the top-right corner of my resume?

Typography → turn on Hide template ornaments. The switch only shows on templates that have ornaments. New version: in Aa Style on desktop; Preview → Style → More settings on a phone.

Where do I change the heading color?

Typography → Theme color. Section headings and header blocks follow it. New version: Aa Style → Theme color on desktop; Preview → Style → Theme color on a phone.

How do I remove a field like years of experience from Basic Info?

Clear the field. Empty fields are never printed, so nothing else needs deleting.

Where did my original resume go after translating?

If you clicked Back up before translating, the original is in your dashboard list. Without a backup, translation overwrites the current resume; use Undo to step back. In the new version the backup is the Back up the original first checkbox in the translation window.

Translation can take a while. While it runs, click Run in background to close the window and keep editing. When it's done, a notice appears at the bottom right: click Apply to replace your content, or Discard to drop the result. Refreshing or closing the page stops the translation.

How do I export to Word?

The Word button on the desktop toolbar. The classic phone editor doesn't have Word export; use a computer. New version: Export ▾ → Export Word on desktop; on a phone, Preview → Export ▾ at the top right → Export Word.

I can't find a button in the new version

Search this page for the button name — every item lists its new location. If it's still missing, you can switch back to the classic version (see How do I switch between the new and classic version?); pick Can't find a button and tell us which one, and we'll make it easier to find.