Membership renewal, cancellation and expiry

How your plan renews depends on which one you bought:

• Monthly / Annual: auto-renewing subscriptions — they charge at the start of each period until you cancel;
• 90-Day Job-Hunt Pass: a one-time purchase — it simply ends after 90 days, with no further charges and nothing to cancel.

How to cancel

1. Open the Dashboard and click "Manage subscription" — it takes you to your Creem billing portal;
2. Or use the billing portal link included in every payment receipt email from Creem;
3. Cancelling stops future charges; your Pro access continues to the end of the already-paid period.

What happens when Pro ends

• Your account returns to the free plan: Pro features (unlimited resumes, unlimited exports, premium templates, the advanced engine, JD-targeted diagnosis, the AI health report…) are disabled;
• Remaining plan-granted AI credits and interview sessions are cleared — they belong to the membership period, so use them before it ends;
• Your resumes, export history and application records are all kept — nothing is deleted;
• If you have more resumes than the free plan's slots, existing ones stay viewable and exportable; creating a new one will ask you to replace or upgrade.

FAQ

Will my resumes be deleted when my membership ends?

No. All data is kept permanently; expiry only affects Pro features.

I bought the Annual plan while on Monthly — do I lose the remaining days?

No. Both are Pro, and the new period is added on top of your current expiry date. One thing to remember: the Monthly subscription doesn't cancel itself — open "Manage subscription" and cancel it so it stops charging alongside the Annual plan.

Where can I see my expiry date?

On the dashboard, or in the avatar menu in the top-right corner.